1. Use of Cookies and Log Files
The website uses cookies and standard server log files. These may collect information such as IP address, browser type, device information, referring pages and timestamps. None of this information is used to identify individuals. Cookies are used to improve functionality and analyze usage patterns.
2. Legal Basis
Processing of personal data is carried out in accordance with the Norwegian Personal Data Act and the EU General Data Protection Regulation (GDPR). Personal data is only processed when necessary to provide services, fulfill agreements, or where consent has been given.
3. Data Controller
Visit Nordkapp is the data controller for the processing of personal data associated with this website and our services.
4. Access, Correction and Deletion
You have the right to request access to the personal data we store about you, and to request correction or deletion. Requests can be submitted via our contact information.
Personal data deleted from active systems may remain in backups for up to 60 days.
5. Information We Collect and Why
Personal data may be collected when you:
- Make a booking
- Submit a form
- Contact us
- Sign up for newsletters
- Participate in surveys or competitions
Data is collected only when necessary to deliver the requested service, maintain contact, or perform statistical analysis. Providing additional information (such as age or postal code) is voluntary.
6. Data Processors
We use external service providers for the development and operation of the website and booking systems.
GoTo Hub is our booking platform and acts as a data processor. Personal data submitted when making bookings is stored in GoTo Hub’s systems. If the service you book is provided by a third-party supplier (e.g., accommodation, activities, or transport), necessary booking details will be shared only with that supplier to deliver the service.
We do not sell personal data to third parties.
7. Storage and Sharing of Personal Information
Personal data submitted to forms on the website is only used for the purpose stated in the form. Data is not shared unless required to fulfill a service or where explicit consent has been given.
Advertising, analytics and social media integrations (e.g., Facebook, YouTube, Instagram, TripAdvisor) may place cookies in your browser. These providers process data according to their own privacy policies.
8. Payment Information
Payment information is processed securely through our authorized payment provider. The website uses SSL encryption (https) to protect your data. Payment details are processed only for the purpose of completing the transaction.
9. Email and Newsletters
If you consent to receive newsletters or updates, your email address will be used for sending relevant information and may also be used to request feedback. You may unsubscribe at any time using the link provided in the email.
10. Facebook and Social Features
If you interact with Facebook-based comment fields or “Like” features, the information is processed by Facebook in accordance with Facebook’s own privacy policy. Visit Nordkapp does not store or reuse this information beyond what is publicly displayed.
11. Search Data
Search terms used on the website may be collected to improve content and navigation. Search data is anonymous and cannot be linked to individuals.
12. Legal Rights
You have the right to:
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Request access to your personal data
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Request correction or deletion
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Withdraw consent for processing
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Object to processing or request limitation
Requests may be submitted through our contact page.
13. Governing Law
This website and processing of personal data are subject to Norwegian law.